Help Center

Shipping depends on the destination and the types of shipping services. Generally speaking, please allow 2-14 days for items to ship. Shipping days may be delayed due to the current ongoing pandemic.

No worries! Please reach out to us at support@otakusquadco.com within 30 days of receiving your item. Please make sure to send us a picture of the defective item in order to verify. Once verified, we can send you a replacement item free of charge.

If you need help on any of your items, please contact us at support@otakusquadco.com. For any other questions, reach out to us at info@otakusquadco.com.

Absolutely! You can find our sizing guides in the description of each item.

Absolutely! If you'd like to see our posts, please check us out @otaku_squad_co